Terms of Service

1. What FlipManager AI is

FlipManager AI is a software tool that helps resellers run their resale business: estimating an item’s resale value, analyzing potential margin, generating listings, assisting with buyer negotiation, and tracking true profit after fees and costs. FlipManager AI is a software and information tool only. We are not a party to any purchase or sale you make, we do not act as a broker or appraiser, and value estimates are informational — see Section 6.

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for the accuracy of the information you provide, for keeping your login credentials secure, and for all activity that occurs under your account. Notify us promptly at hello@flipmanager-ai.com if you suspect unauthorized use.

3. Plans, billing, and credits

Free plan. The Free plan is available at no cost and includes the features and usage limits described on our Pricing page. We may change Free plan limits over time.

Pro subscription. Pro is billed at $19 per month. Your subscription begins when you upgrade and automatically renews each month on the same calendar date until you cancel. By subscribing, you authorize us and our payment processor to charge your payment method the recurring fee until you cancel. If a payment fails, we may suspend Pro access until payment is resolved.

AI credits. AI credits are one-time purchases used to run AI actions. Current credit packs are 100 credits for $9, 300 credits for $24, and 750 credits for $49 (prices may change; the price shown at checkout applies). Credits are added to your account after payment is confirmed. Credits do not expire and do not require an active subscription — they remain available on your account and are consumed as you use AI actions. Credits have no cash value and are not transferable.

Taxes. Prices are exclusive of any applicable taxes, which may be added at checkout where required.

4. Cancellation and refunds

You may cancel Pro at any time from your account settings. When you cancel, your Pro access continues until the end of the billing period you have already paid for, and you will not be charged again. We do not provide refunds or credits for partial billing periods, unused time, or unused AI credits, and all AI credit purchases are final and non-refundable, except where a refund is required by law. Nothing in this section limits any rights you may have under applicable consumer-protection law.

5. Acceptable use

You agree to use the Service lawfully and to comply with the terms of any third-party marketplace you use it with. You will not use the Service to list, sell, or facilitate the sale of items that are illegal, stolen, counterfeit, recalled, or prohibited by an applicable marketplace or law; to scrape, overload, reverse-engineer, or interfere with the Service; to resell or provide the Service to third parties without our permission; or to submit content you do not have the right to use. We may suspend or terminate accounts that violate these Terms.

6. AI estimates and no guarantee

Value estimates, profit projections, deal analyses, listing suggestions, and negotiation guidance produced by the Service are informational estimates generated from available data and comparable sales. They are not guarantees of resale value, sale price, profit, or outcome, and they are not financial, investment, tax, or legal advice. Actual results depend on market conditions, item condition, fees, timing, and your own decisions. You are solely responsible for your buying, pricing, and selling decisions. Verify important information independently before acting on it.

7. Marketplace integrations

Any features that publish listings to, or exchange messages with, third-party marketplaces depend on each marketplace’s approved integrations, policies, and terms, and on your own accounts remaining in good standing with them. Those marketplaces are independent of us; we are not responsible for their availability, decisions, fees, or actions, and we may add, change, or discontinue an integration at any time.

8. Your content and data

You retain ownership of the item data, photos, and other content you add to the Service (“Your Content”). You grant us a limited license to host, process, and display Your Content solely to operate and improve the Service for you. You are responsible for having the rights to any content you upload. Our handling of personal information is described in our Privacy Policy.

9. Our intellectual property

The Service, including its software, design, text, and branding, is owned by QCHS and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your own resale business while these Terms are in effect. You may not copy, modify, distribute, sell, or create derivative works from the Service except as expressly allowed.

10. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and accuracy of AI-generated estimates. We do not warrant that the Service will be uninterrupted, error-free, or that any estimate will be accurate.

11. Limitation of liability

To the maximum extent permitted by law, QCHS and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost sales, or lost data, arising from or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us for the Service in the twelve (12) months before the claim, or $50.

12. Indemnification

You agree to indemnify and hold harmless QCHS from claims, losses, and expenses (including reasonable legal fees) arising from your use of the Service, Your Content, your sales activity, or your violation of these Terms or of any law or third-party right.

13. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you violate these Terms, fail to pay, or use the Service in a way that risks harm to us or others. Sections that by their nature should survive termination (including Sections 6, 9, 10, 11, and 12) will survive.

14. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date and, where appropriate, notify you. Your continued use of the Service after changes take effect means you accept the updated Terms.

15. Governing law and disputes

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. You agree that any dispute arising from these Terms or the Service will be resolved in the state or federal courts located in Florida, and you consent to their jurisdiction, except where applicable law gives you the right to bring a claim elsewhere.

16. Contact

Questions about these Terms? Contact us at hello@flipmanager-ai.com.